Delivery & Refund Policy

Delivery Policy

At Giftory SG, we aim to make your gifting experience seamless and worry-free. All orders within Singapore enjoy free delivery. Delivery times may vary depending on the order quantity and customization requirements. Custom-made items are carefully prepared to ensure quality and accuracy.

We also offer delivery to multiple addresses, making it easy for corporate clients to send gifts to different recipients.

Refund & Exchange Policy

Due to the nature of custom-made products, we do not offer refunds or exchanges. Each item is carefully crafted to your specifications, and we encourage you to double-check all personalization details before placing your order.

However, if a product arrives damaged or defective, please contact our team immediately, and we will work with you to resolve the issue.